At Dua Fashions BD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

• Personal Information: When you place an order, we collect your name, email address, phone number, shipping address, and payment details.

• Non-Personal Information: We may also collect non-personal information such as browser type, device type, IP address, and browsing behavior to improve your experience on our website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Communicate with you regarding your order, including order updates and customer support.

• Improve our website and customer service based on feedback.

• Send you promotional offers, newsletters, or other marketing materials (only if you have opted in).

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access or disclosure. We use encryption and secure server technology to safeguard sensitive data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors or delivery companies) only to the extent necessary to fulfill your order or provide services to you.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. These technologies allow us to remember your preferences and understand how you interact with our site, enabling us to provide a better experience.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Opt-out of receiving promotional emails by clicking on the “unsubscribe” link in any email we send.

• Request that we delete your personal information (subject to legal or contractual obligations).

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:

Email: info@duafashionsbd.com